Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, business name, email, phone number, and billing details when you create an account or request a demo. We also collect data generated through your use of Slingshot, including leads, contacts, conversations, pipeline data, and activity logs. Automatically collected technical data includes IP address, browser type, device information, and usage analytics.

2. How We Use Your Information

We use your information to provide and operate the Slingshot platform, process payments, send service-related communications, provide customer support, improve and develop features, ensure security, and comply with legal obligations. We do not sell your personal information to third parties.

3. End-User and Customer Data

As a Slingshot user, you may input contact information for your own customers and leads. You are responsible for ensuring you have obtained proper consent to collect, store, and process that data in accordance with applicable privacy laws. Slingshot processes this data on your behalf as a service provider.

4. Data Sharing

We may share your information with trusted third-party service providers who help us operate the platform (e.g., payment processors, hosting providers, analytics tools), all of whom are bound by confidentiality obligations. We may also disclose information when required by law or to protect our rights and safety.

5. Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute protection against all threats.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. After account termination, we may retain certain data for a limited period to comply with legal obligations or for legitimate business purposes such as dispute resolution.

7. Cookies and Tracking

Slingshot uses cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings, but disabling them may affect platform functionality.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal data. You may also have the right to data portability and to object to certain processing. To exercise these rights, contact us using the information below.

9. Marketing Communications

With your consent, we may send marketing emails about product updates, educational content, and offers. You can unsubscribe at any time using the link in each email or by contacting us directly.

10. Children's Privacy

Slingshot is a business-to-business platform and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

11. International Data Transfers

Your data may be processed and stored in countries other than your own. We take appropriate measures to ensure such transfers comply with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated with reasonable notice. Continued use of Slingshot after changes take effect constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or your data, please reach out through our contact page and we will respond promptly.