One Customer.
One Conversation.
Keep customer communication together instead of making your team check different phones, inboxes, and apps to understand one customer.
Your team shouldn't have to check six places to understand one customer.
A customer texts from their phone. They email a question. They call about an appointment. They chat on your website. Each of those conversations ends up in a different place — a personal phone, an inbox, a voicemail, a chat tool. No one has the full picture. Your team doesn't know what was already said, so they ask the customer to repeat themselves.
How Slingshot solves this.
All channels in one inbox
SMS, email, phone activity, and web chat all flow into one unified conversation view in Slingshot.
Connected to the customer record
Every message is attached to the customer's CRM record, so the full conversation history is always available.
Team visibility
Anyone on your team can see the full conversation timeline — what was said, when, and by whom — without switching tools.
Respond from anywhere
Reply to SMS, email, or chat directly from Slingshot. The response is logged automatically.
What happens after the lead comes in.
What this means for your business.
No more scattered conversations
Every channel — SMS, email, phone, chat — lives in one place, connected to the customer.
Better customer experience
Customers don't have to repeat themselves. Your team always has the context.
Faster response times
No switching between apps. See the message, reply, and move on.
Full conversation history
See every text, email, call, and chat in one timeline — for every customer.
Team collaboration
Multiple team members can see and participate in conversations without losing context.
Mobile access
Manage conversations from your phone, not just your desk.
The features that power this solution.
Unified Conversations
One inbox for SMS, email, phone, and web chat.
CRM
Every conversation connected to the customer record.
Two-Way Texting
Send and receive SMS from the platform.
Manage email conversations without leaving Slingshot.
Web Chat
Website chat messages flow into the same inbox.
Mobile App
Manage conversations on the go.
Frequently Asked Questions
Slingshot brings SMS, email, phone call activity, and website chat into one conversation view. Social messaging integrations may also be available where supported.
Yes. Conversations are shared across your team. Anyone with access can see the full history and respond, so there's no confusion about who said what.
No. From the customer's perspective, they're texting, emailing, or chatting as usual. The unification happens on your side — your team sees everything in one place.
Yes. Slingshot's mobile app lets you view and respond to conversations from anywhere, so customer communication doesn't stop when you leave your desk.
See Slingshot in action.
Book a personalized demo and we'll show you how Slingshot connects your leads, follow-up, pipeline and attribution.
Book a Demo →